Returns and refunds
Warranty
Every product you buy from us is guaranteed, if so indicated on the warranty card or invoice. This is valid for one year from purchase. The warranty covers all defects in workmanship and material defects in the product.
The warranty does damage to the article caused by improper use and normal wear and tear from normal use.
Because we want you with our products truly happy, we are at any moment ready to listen to your potential problem with any of our products. You can send us an email or call us and we will arrange.
The right to withdraw from the purchase, return of goods
In the event that you want for any reason to cancel the contract, it may, within fourteen days a written report to address Gajo SPORT + STYLE, Lendavska 31, 9000 Murska Sobota, or by e-mail info@gajo.si without you having to required to provide a reason. Fourteen day period begins on the day following receipt of the goods.
If you have already received the goods and deviate from the contract, you need the goods intact and in the same quantity (unless the buyer was not responsible for damage or reduced quantity of goods) must be returned to the seller within thirty days after the sending to deviate from the contract. The return of goods received within the time limit for withdrawal is considered to be a message of withdrawal. It is considered that the prompt if the consignment is delivered on time. The only cost to the consumer in relation to the cancellation of the contract is the direct cost of returning the goods.
If the consumer acquired the goods returned to him the purchase price back as soon as possible, but no later than fifteen days after receipt of the withdrawal or. receipt of returned goods, by postal order.